FAQ
Q: What materials are your dining tables, dining chairs, and sideboards made of? A: Our dining tables feature sturdy solid or engineered wood frames with scratch-resistant tabletops (wood, laminate, or marble-look); dining chairs have durable wood frames, padded seats, and upholstered or wood finishes; sideboards are crafted from high-quality wood or wood composite, with sturdy doors, drawers, and shelves—all materials are non-toxic, easy to clean, and built for daily use.
Q: Are the dining furniture pieces easy to assemble, and do they include hardware? A: Yes, all dining tables, chairs, and sideboards come with detailed step-by-step assembly instructions and all necessary hardware. Most pieces can be assembled by 1-2 people within 1-2 hours; no professional tools or experience are required, and we include clear diagrams to simplify the process.
Q: How do I clean and maintain my dining room furniture? A: For all furniture, dust regularly with a soft, dry cloth. Wipe dining table tops and sideboard surfaces with a damp cloth and mild detergent for spills, then dry thoroughly. Avoid direct sunlight to prevent fading, and use coasters or placemats to protect table surfaces from scratches or stains. Upholstered chairs can be spot cleaned with mild detergent.
Q: Do you offer different sizes and shapes for dining tables? A: Yes, our dining tables are available in rectangular, round, and square shapes, with various sizes to fit different dining spaces—from small 2-person tables to large 8-person tables. Detailed dimensions are listed on each product page to ensure a perfect fit for your space.
Q: Can I cancel or modify my order after placing it? A: Orders can be canceled or modified within 24 hours of payment, provided they have not yet been processed or packed for shipping. After this window, furniture orders are finalized and prepared for freight shipping, so changes or cancellations are no longer possible. Contact us immediately if you need to adjust your order.
Q: What should I do if my furniture arrives damaged or defective? A: If your dining table, chair, or sideboard arrives damaged, defective, or with missing parts, contact us within 48 hours of delivery with clear photos of the product and original packaging. We will review your claim promptly and assist per our Return & Exchange Policy.
Q: How long does shipping take for dining room furniture, and can I track my order? A: Domestic orders ship within 2-3 business days and arrive in 5-7 business days; international orders take 10-18 business days due to customs and freight logistics. A unique tracking number is sent via email once your order ships, allowing real-time monitoring of your delivery status at any time.